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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Barton

August 20, 2024

5  out of  5
rating by Mary Barton
"Belinda Worley, you have been the best part of John Killmaster/State Farm! You’re professional, knowledgeable, efficient, and very customer oriented."
We responded:
"Mary, thank you for your wonderful review. I'm glad to hear that Belinda has been professional, knowledgeable, efficient, and customer-oriented. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - John Killmaster - State Farm Insurance Agent, Auburn, AL"
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Patrick Templeton

May 16, 2024

5  out of  5
rating by Patrick Templeton
"Rebekah Bailey was so nice and understanding and helped me out a lot."
We responded:
"Thank you, Patrick! I'm pleased Rebekah was able to assist you and provide exceptional service. We're grateful for your positive feedback and look forward to helping you with any insurance needs in the future! - John Killmaster - State Farm Insurance Agent, Auburn, AL"
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Brandyy Purnell

May 16, 2024

5  out of  5
rating by Brandyy Purnell
"What a very professional place and I am so thankful for Rebekah with helping me with my wreck and making sure everything was settled in the fastest way possible!"
We responded:
"Brandyy, I'm elated that you had a great experience with Rebekah! I'm pleased she could assist you promptly. Your satisfaction is our priority, and we're grateful for your kind words."
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Byrd Jr

April 30, 2024

5  out of  5
rating by Byrd Jr
"I just want to say this was the best experience if you need some life insurance please give this company a call you want be disappointed"
We responded:
"Thank you for the five-star rating, Byrd! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance! - John Killmaster - State Farm Insurance Agent"
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Kayla Parker

March 25, 2024

5  out of  5
rating by Kayla Parker
"Belinda is AMAZING!!!!"
We responded:
"Thank you so much for your wonderful review, Kayla! We are thrilled to hear that Belinda provided you with amazing service. Our team at John Killmaster State Farm Insurance Agent in Auburn, AL is dedicated to providing top-notch assistance to all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs in the future."
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Marquita Bynum

February 13, 2024

5  out of  5
rating by Marquita Bynum
"I have enjoyed doing business with John killmaster over the years!"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
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julie mack

December 20, 2023

5  out of  5
rating by julie mack
"Rebekah helped me with obtaining new home and car insurance. She was very professional and patient. I had a million questions!! If you are thinking about this agency, don't hesitate!!"
We responded:
"Thanks for the kind words, Julie! We’re happy to hear Rebekah was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Deloris Shelly

December 13, 2023

5  out of  5
rating by Deloris Shelly
"Belinda worked with me in changing my insurance and she was Awesome. She displayed EXCELLENT customer service and I have recommended her to my friends."
We responded:
"Deloris, thank you for taking the time out of your day to leave us a review! We love hearing about how Belinda provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Iman Hassani

November 21, 2023

5  out of  5
rating by Iman Hassani
"I had a fantastic experience with Belinda. She patiently helped me navigate through the complexities of choosing the right coverage for my car and home. Belinda's expertise and dedication in finding the best options at competitive prices were impressive. Her excellent communication and friendly demeanor made the process seamless and enjoyable. I highly recommend Belinda to anyone in need of a knowledgeable and customer-focused insurance professional. She's a true asset to State Farm!"
We responded:
"Iman, we are grateful for your kind words and thrilled to hear about your positive experience with Belinda. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Belinda exceeded your expectations."
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Levi

November 11, 2023

5  out of  5
rating by Levi
"Seth is the bomb! He switched me over from USAA and will be saving me a bunch of money every month. Thanks man!"
We responded:
"Levi, thank you for the five-stars for Seth! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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candice L

November 6, 2023

5  out of  5
rating by candice L
"He did good walking me Thur it and answered all my questions I had"
We responded:
"Thank you for the five-stars, Candice! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Justin Tillery

November 4, 2023

5  out of  5
rating by Justin Tillery
"Seth slaton went above and beyond to help me get my insurance. He took time out of his football Saturday to go to the office just to take my payment because I couldn't make it to the bank on time Friday. If you're on the fence about using state farm, don't be. It's a no brainier. Give John killmaster's office a call and ask for Seth. You won't regret it. Thanks again Seth!!!"
We responded:
"Thank you, Justin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Seth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Sterling bryan

October 17, 2023

5  out of  5
rating by Sterling bryan
"Seth helped me out great!"
We responded:
"Sterling, thank you for sharing your experience with Seth! We greatly appreciate you letting us be your good neighbor."
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Kristin T

October 16, 2023

5  out of  5
rating by Kristin T
"Seth’s awesome! Always super helpful and super informative. You won’t be disappointed working with him."
We responded:
"Kristin, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Seth cares a lot about our customers."
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Nicholas Griffin

October 16, 2023

5  out of  5
rating by Nicholas Griffin
"Got my price right where I needed it to be."
We responded:
"Nicholas, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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victor coppins

September 29, 2023

5  out of  5
rating by victor coppins
"Seth did a great job helping my grandmother get new home and auto insurance"
We responded:
"Victor, thank you for the shoutout for Seth! Our office loves being your good neighbor."
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Ji Hwan Lim

September 13, 2023

5  out of  5
rating by Ji Hwan Lim
"He gave me a good deal for insurance of auto and renter. I think he is the best for deciding good deal of insurance if someone is struggling to choose right insurance."
We responded:
"We are grateful for the amazing review, Ji! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your auto and renters insurance needs and we’re glad to have you as part of our State Farm family!"
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Tracy Thomas

September 8, 2023

5  out of  5
rating by Tracy Thomas
"Seth was awesome!!!!!"
We responded:
"Tracy, thank you for the positive rating! Seth always puts our customers first."
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Sue Gober

September 6, 2023

5  out of  5
rating by Sue Gober
"These folks are personable and want to help. They are knowledgeable and dependable. They recently saved us extra money when I added some jewelry I wanted insured."
We responded:
"Sue, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Darwin A Guerrero

August 25, 2023

5  out of  5
rating by Darwin A Guerrero
"Rebekah Bailey helped me get insurance, I appreciate everything she did."
We responded:
"Darwin, thank you for the five-stars for Rebekah! We greatly appreciate you letting us be your good neighbor."
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Kristen Tease

August 25, 2023

5  out of  5
rating by Kristen Tease
"Rebekah Bailey helped me out in getting life insurance I appreciate everything she did"
We responded:
"Kristen, thank you for the five-star rating! Rebekah's contributions to our team have been exceptional, and we're thrilled that she could help you with your insurance needs."
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Amanda Dennis

August 22, 2023

5  out of  5
rating by Amanda Dennis
"Seth Slaton has been my agent for a few years and I have nothing but great things to say. Always looking out for your best interest and is simply there when you need him. The best, can’t recommend him enough! Call and ask to talk to him, I promise you won’t be disappointed."
We responded:
"Thank you, Amanda, for your positive feedback and for acknowledging the exceptional assistance provided by Seth. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Nick Helmke

August 11, 2023

5  out of  5
rating by Nick Helmke
"Great experience!"
We responded:
"Nick, thank you! We appreciate your trust in us to take care of your insurance policies."
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Robert Hancock

August 11, 2023

5  out of  5
rating by Robert Hancock
"Seth at John kilometer state farm makes it Easy and simple to work with!"
We responded:
"Thank you for the positive review & shout out for Seth! We truly appreciate you, Robert! "
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Cole Bush

July 24, 2023

5  out of  5
rating by Cole Bush
"Seth Slaton was wonderful to work with in setting up new insurance. I had peace-of-mind throughout the process and had made a friend when all was said and done."
We responded:
"Thank you for the review, Cole! We are happy to hear that Seth was able to help you with setting up your new insurance policy. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."